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Public Sanitation and Retail Food Safety - Public Health Region 1

Report a Public Sanitation or Retail Foods Complaint

Please use the button below to file a complaint about suspected violations of food safety or public sanitations practices for review by DSHS.

NOTE: DSHS Northwest TX will investigate any public sanitation or retail food safety complaint in the Panhandle and South Plains areas that are not covered by a local health department. This form contains the specific counties where DSHS has jurisdiction. If your county is not listed, please visit the Texas Retail Food Establishments Jurisdictional Interactive Map (arcgis.com) to locate the proper authority.


Report a Complaint
 

Purpose

The Public Sanitation and Retail Food Safety Program provides services to the public by coordinated surveillance, consultation, complaint handling, and enforcement to maintain and improve environmental health in retail food facilities, schools, and youth camps. The Division staff respond to complaints related to community and environmental sanitation and health hazards and works with the public and local agencies and health departments. State law requires DSHS to permit and inspect retail food facilities in areas of Texas where no local health authority currently regulates.  A primary focus is to educate the regulated industry regarding food safety. In addition, the staff investigates citizen complaints and provides assistance during disaster occurrences.

Department of State Health Services, PHR 1
Retail Foods Program
6302 Iola Ave
Lubbock, TX 79424
Phone: 806-783-6462
Fax: 806-783-6435

Department of State Health Services, PHR 1
Retail Foods Program 
3407 Pony Express Way
Amarillo, TX 79118
Phone: 806-655-7151
Fax: 806-373-4757

For technical assistance and questions, contact Lindsey Eudey, Brittiany Bowling, or Melissa Hardin in the Panhandle area or Leslie Morgan or Kandace McNeese in the South Plains area.

As of February 15, 2013, we no longer inspect childcare centers or conduct home inspections for adoptions. The Department of Family and Protective Services is responsible for conducting inspections of these facilities and operations.
 

Related Links

Publications

Training Modules

Youth Protection Training 

All youth camp volunteers and employees must complete a department approved sexual abuse and child molestation awareness training and examination program or provide documentation they have completed such a program within the last two years. 

 A DSHS-licensed youth camp may utilize an approved training from the listed “Approved Training and Examination Programs” below that have an approval number beginning with the letters “YC”, which are courses approved for youth camp employees and volunteers. 

Approved Training and Examination Programs Updated 05/20/2024 
 

Cottage Food Production Operation Training Materials:  

An individual who operates a cottage food production operation must have successfully completed an accredited basic food safety education or training program for food handlers.  

However, if an individual already has a Food Manager Certification from an accredited program, Texas DSHS will recognize this in place of a Food Handler Certification where applicable.   
 

Pool Inspection Training 

Pool Inspection Training is being offered by the CDC and NEHA. The training is in modules and there is no charge for the training. You can get CEUs from NEHA upon completing the lessons and final evaluation. Visit the NEHA EHS Website: Pool Inspection Training  

If you have comments or suggestions, please contact Kassi Anthony.

Regional and Local Health Operations

Regional and Local Health Operations

Public Health Region 1 Programs and Services