Contact Information - Pseudoephedrine Retail Certificate of Authority Program

Toll Free Inquiry/Complaint Line

(Voice Mail Only) 1-888-839-6676
To report complaints or for inquiries, leave your name, phone number, and complaint or question on this voicemail-operated help line and your call will be returned by a staff member from the appropriate program area.

For General Program Inquiries

Email: Drugs and Medical Devices Unit
Phone: (512) 834-6755
Fax: (512) 206-2777 

Mailing Address

Drugs and Medical Devices Unit MC 1987
Texas Department of State Health Services
P. O. Box 149347
Austin, Texas 78714-9347

For Assistance with Certificates of Authority

Email: Drugs and Food Safety Licensing Group
Phone: (512) 834-6727
Fax: (512) 834-6741

Mailing Address

Send correspondence only to:

RLU, Food and Drug Licensing Group MC 2835
Texas Department of State Health Services
P. O. Box 149347
Austin, Texas 78714-9347

Physical Address

We only receive special service deliveries, such as UPS or Federal Express, at this address
Do not send money to this address

DSHS Consumer Protection Division
1100 W. 49th Street
Austin, TX 78756