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The Texas Department of State Health Services, Office of EMS/Trauma Systems Coordination is the lead state agency responsible for: 

-Emergency Medical Services systems
-EMS professional certification and licensure
-EMS education, trauma systems and trauma facility designation 
-EMS information and injury prevention
-Medical Standards on Motor Vehicle Operations
-Texas EMS Trauma News

This Office is responsible for about 61,000 EMS professionals, 1100 EMS provider agencies, 560 first responder organizations, 104 designated stroke facilities and 269 designated trauma facilities across Texas. In addition to certification, licensure and designation, the Office also takes a lead in educating the public about EMS and injury prevention, and provides millions of dollars in grants each year to Texas EMS systems and trauma facilities for education, training and equipment.


 

Contact us by:

Mail
Phone
Fax
Email
                           Printable contact lists                        


By mail

Mailing Address:

PO Box 149347
Austin, TX 78714-9347 
(All USPS mail must go to this address)
Map to main DSHS location

Physical Address:

The Exchange Building
8407 Wall Street, Suite N-410
Austin, TX 78754  
(Only special service deliveries, such as UPS or Federal Express [not USPS], are received at this address.)  
Map to DSHS-EMS location

Locations of DSHS field offices around the state

 


 

By Phone

Main number: (512) 834-6700 

Press:

  • Option 1- Dial an extension
  • Option 2- Certification and licensing of EMS personnel
  • Option 3- Motor vehicle advisory board (MAB)
  • Option 4- EMS provider/agency licenses
  • Option 5- EMS criminal background review information     
  • Option 6- Request an EMS complaint form
  • Option 7- EMS compliance office
  • Option 8- DSHS mailing address
Office of EMS/Trauma Systems Coordination (512) 834-6700 
EMS Complaints 1-800-452-6086
EMS Enforcement (512) 834-6665

 


By Fax
Office of EMS/Trauma Systems Coordination  (512) 834-6736 
EMS Certification (512) 834-6714
EMS Compliance & QA (512) 834-6713    
EMS Enforcement (512) 834-6625

 


 

By Email

If you have questions or comments email: emsinfo@dshs.state.tx.us  

 


 

Printable Contact Lists
Alphabetical Listing
By Program Area                                  
Field Offices

 



 

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Last updated July 21, 2014