RAM Biennial Fees Online Payment Instructions

Table of Contents

1. Licenses & Payment Methods Supported

Only radioactive materials licenses and general license acknowledgements may pay for biennial fees online. If your license number does not begin with "L" or "G", then you will need to submit fees by mail.

Payments must be made through electronic check (ACH). Credit card payment is not currently available for these license types.

2. Login to the Online Licensing System

Begin by opening the Regulatory Services online licensing system.

Using a smartphone to access this system is not recommended. This system works best when accessed by a desktop, laptop, or tablet. Mobile data connections are also not recommended, as dropped network signal may result in loss of data.

Choose to either register as a new user, or login using your existing credentials. If registering as a new user, an email will be sent confirming the new account. This email will contain a temporary password, which will need to be changed after logging in.

Please have your bill in hand when accessing this system.

login to the online licensing website

3. Add a License to Your Account

If the license is already shown on the Quick Start menu under the "Manage your license information" section, proceed to the verify information section, below.

If the license is not present on the Quick Start Menu, add the registration by selecting the "Add Licenses to Registration" button, as shown in the image below.

Add Licenses to Registration

3.1. Have You Done Business with Us?

This screen will ask if you currently hold a license (certificate of registration). Select "Yes" and click "Next."

Add a License Eligibility Check

On the following screen, select your licensing board and license type. Select "Radioactive Material Programs" as the board/program. Select the appropriate license type, and click the "Next" button.

select your licensing board and license type

3.2. Provide Identifying Information

Add the license number, organization name (PLEASE USE ALL CAPS), mailing zip code, and any other fields requested.


Enter these fields EXACTLY as they appear on your invoice. If you do not have access to your invoice, the public license search may be used to lookup information about your license.

Complete the CAPTCHA and select "Next."

Radiation bill invoice showing locations of company name, zip code, and license number

If an error message appears, stating that the license is already associated with another User ID, contact the Operations & Records Group for further instructions at 512-231-5623.

Once the license is added, it is attached to your email address, and it cannot be added to more than one email address at a time. To detach a license from your email address, contact the Operations & Records Group at 512-231-5623.

3.3. Confirm Information

Once the license has been found, a confirmation message will be displayed. If the information appears correct, select “I Confirm this is my information,” then click on the “Next” button.

confirmation of license credentials

4. Verify Information

On the Quick Start Menu page, verify that the license has been added under the "Manage your license information" section, and click the "Select" button next to the license.

select the newly added license

On the following "RAM Billing - [Month] - Introduction” page, click "Next".

Introduction page

4.1. Verify Billing Information

On the "Contact Information" page, note the billing address, as this is what we have on file. If the billing address is incorrect or needs to be change, contact the agency at 512-231-5623. If the billing address is correct, click "Next"

contact information page

An application summary screen will appear. Review the details, and click on the “Submit” button

application summary page

4.2. Attestation

The attestation statement screen will appear. Click "Yes," then select the “Next” button.

attestation page

4.3. Payment Summary

On the "Fee and Summary Report" page, the total amount due is listed. Click on the “Pay Now” button, or select "Pay Later" to defer payment until a later time.

Fee and Summary Report

5. Paying Later

If the "Pay Later" option was selected on the, the invoice will be saved and can be accessed at a later time.

When ready to make payment, login to the online licensing website, and select “Pay for Online Applications” from the Quick Start Menu.

Quick Start Menu - Pay for Online Applications

Follow the remaining steps listed below to continue submitting a payment for the license.

6. Submit a Payment

On the "Online Application Payment" screen, choose which fees you wish to pay by selecting the checkboxes to the right of each fee. Select your payment type (ACH or credit card), then click the “Next” button.

Online Application Payment page

Verify the payment data on the "Confirm Payment Details" screen, and click the "Next" button.

Confirm Payment Details page

Fill in the Customer Information and Payment Info sections and click "Next" to submit payment. A receipt is available for completed payments.

Confirm Payment Details page

7. Contact Information

For further help and assistance, contact us at:

Email: Jeff Wolfe
Phone: 737-218-7701
Fax: 512-834-6717

Last updated April 27, 2022