Contact Tracing

Texas Case Counts microscopic example of a coronavirus

Contact Tracing – Answer the call, Texans!

If you're sick with COVID-19 or were exposed, a public health worker may contact you to check on your health, discuss who you’ve been in contact with, and ask you to self-isolate at home. If you tested positive for COVID-19 or have active symptoms, we recommend you stay away from others (isolation), including within your household, to prevent others from becoming infected or sick. If you have been exposed to COVID-19, we recommend you stay away from others (quarantine) to prevent further spread of infection in case you become ill. The call on your phone will come from the Texas Department of State Health Services at 1-833-753-0909 or directly from your local health department. Answer the call to help stop the spread of COVID-19.

What Is Contact Tracing and How Does It Help Texans?

Contact tracing is a key part of the public health effort to fight infectious diseases across the world. The Texas Department of State Health Services (DSHS) and your local health department use contact tracing to help slow and contain the spread of COVID-19 in Texas.

Contact tracing for COVID-19 contains two critical components: the case and the contacts.

  • The Case: A person who tests positive for COVID-19 is called a case.
  • The Contacts: People who were around the case and were possibly exposed to COVID-19 are called contacts.

Contact tracing involves helping the case and helping the contacts. A contact tracer reaches out to the case and the contacts to assist in arranging the help that they need. The contact tracer may provide help to the case and the contacts by:

  • Answering questions about the disease
  • Monitoring symptoms
  • Sharing effective preventions steps
  • Recommending and determining a date range for quarantine
  • Providing resources for testing, medical care, mental health support, food, shelter, and so on

You can help fight COVID-19 and protect your loved ones by participating in contact tracing if you tested positive for COVID-19, you have symptoms of COVID-19, or you’ve been around someone who tested positive for COVID-19.

Learn more about contact tracing in Texas:

Texas Health Trace: New Online System for Contact Tracing

Texas Health Trace

Texas DSHS developed a simple online system called Texas Health Trace for anyone with a smartphone or computer. You can check your symptoms and report exposure to COVID-19 through Texas Health Trace. You can also find other types of support and important information, like:

  • How and where to get tested for COVID-19
  • What to do if you test positive
  • How to get things you might need during self-isolation or quarantine

Who Should Sign Up with Texas Health Trace?

Please sign up with Texas Health Trace if you:

  • Tested positive for COVID-19 (even if you have travelled out of state);
  • Have symptoms for COVID-19; or
  • Think you have been exposed to someone who tested positive for COVID-19.

After you sign up with Texas Health Trace and enter your information, a contact tracer from Texas DSHS or your local health department may call you at the telephone number you provided. By participating, you can help keep your loved ones and people you know from getting infected with COVID-19.

Your Privacy Rights

Texas Health Trace respects your privacy. The first thing a contact tracer does when contacting you is ask for your voluntary consent to participate in contact tracing efforts. This step is completely voluntary, and you have the right at any time to choose not to continue with the contact tracing efforts.

The information you share that is entered into Texas Health Trace is kept in a secure system. The information you enter into Texas Health Trace or tell a contact tracer will not be shared with your contacts, your employer, your friends, or your family. Your information will be kept completely private and used for public health purposes only.

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This page is being updated as new information becomes available.

Last updated April 1, 2021