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State Committee of Examiners in the Fitting and Dispensing of Hearing Instruments - Home Page

Welcome to the home page of the State Committee of Examiners in the Fitting and Dispensing of Hearing Instruments, the state board that licenses and regulates hearing instrument dispensers in Texas.

Status of transition of this program to the Texas Department of Licensing and Regulation (TDLR):
Senate Bill 202 became effective on September 1, 2015. That bill has mandated that the Texas Department of State Health Services (DSHS) and TDLR develop a transition plan for the orderly transfer of powers, duties, functions, programs, and activities. This transition must be completed no later than August 31, 2017. 

DSHS and TDLR are currently in the process of formulating the transition plan. Once that plan is completed and agreed upon by both agencies, it will be made available to the public. The plan will include the agreed date for the transfer of regulatory authority. The current DSHS rules will remain in effect until that date.

Important information on transfer of licensing programs to TDLR


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Obtain a copy of the following publications now - click on your selection.


Continuing Education- General Information

CONTINUING EDUCATION PURPOSE:
The continuing education requirements are intended to maintain and improve the quality of services provided to the public by licensed fitters and dispensers of hearing instruments; to keep the licensee knowledgeable of current research, techniques and practices; and to provide other resources which will improve skill and competence in the fitting and dispensing of hearing instruments.

ROSTER OF CONTINUING EDUCATION PROVIDERS IN ALPHABETIC ORDER:
Please note that continuing education courses can be provided in-person or online. See the Continuing Education Course List for specific information.

Roster of Continuing Education Providers in alpahbetical order (Excel format)

At least 20 contact hours of continuing education (CE) must be earned during the two-year renewal cycle is required by each licensee.
No more than 10 contact hours per two-year renewal cycle may be earned from a committee approved online CE course.
No more than 5 contact hours per two-year renewal cycle may be earned from a committee approved manufacturer CE course.
The hours must have been completed prior to the date of expiration of the license.

2016 Courses:
Continuing Education In-Person and Online Courses List 2016 (Excel format, 305 KB)

2015 Courses:
Continuing Education In-Person and Online Courses List 2015 (Excel format, 305 KB)

2014 Courses:
Continuing Education In-Person and Online Courses List 2014 (Excel format, 144 KB)

2013 Courses:
Continuing Education In-Person Course List 2013 (Excel format, 357 KB)

Continuing Education Online Course List 2013 (Excel format, 74 KB)


The licensee is responsible for maintaining a record of his or her continuing education experiences. The certificates, diplomas, registries, or other documentation verifying earning of continuing education hours are not to be forwarded to the committee at the time of renewal unless the licensee has been selected for audit by the committee.


Contact Us

State Committee of Examiners in the Fitting and Dispensing of Hearing Instruments
Texas Department of State Health Services
Mail Code 1982
P.O. Box 149347
Austin , Texas 78714-9347

E-mail: fdhi@dshs.state.tx.us 
Telephone: (512) 834-6674
Fax: (512)834-6784


Complaint Process

Filing a Complaint

An individual who wishes to file a complaint against a fitter or dispenser of hearing instruments may write to:

Complaints Management and Investigative Section
P.O. Box 141369
Austin, Texas 78714-1369

or call 1-800-942-5540 to request the appropriate form or obtain more information. This number is for complaints only. Please direct routine calls and correspondence to the phone number and address given below.

To file a complaint, you will need to complete the Complaint and the General Release forms. Return both forms and any additional supporting documentation to the address shown on the complaint form.

After the completed complaint packet is returned, you will be notified by letter acknowledging that your complaint has been received. The complaint will be reviewed to verify that the statement indicates a potential violation of law or rules. If your complaint indicates a potential violation, we will notify you of the status of your complaint approximately every 90 days, until final action is taken. Should your complaint not indicate a potential violation of law or rules, we will also notify you.

A complaint may be filed anonymously by not providing your name and address on the form; however, please be aware that anonymous complaints may be difficult to investigate and many are closed because insufficient information is provided. When you provide your name and address, our investigative staff will be able to contact you for additional information which may be necessary to resolve your complaint.

In some instances, a complaint may be investigated informally by staff. In other cases, investigations are conducted by a Texas Department of State Health Services investigator. The complaint may be investigated by telephone, mail or personal interviews. Information and/or documentation will be collected that is relevant to the complaint.

After the investigation is completed, the report of investigation will be forwarded to the program for appropriate action. You may contact the committee office at any time regarding the status of your complaint.


Enforcement Actions

Disciplinary actions are taken by regulatory authorities (boards, committees, programs) in response to a violation of the law or rules. Different kinds of actions may be taken depending on the severity of the offense, the history of previous violations, efforts made to correct the violation, the harm to the victim(s), the likelihood of a repeat violation, and other matters related to each particular case.  These actions are taken to protect and promote the health, safety, and welfare of the citizens of Texas.

Final Disciplinary Actions - License Denial, Surrender, Revocation
These actions will be permanently posted on this website. Further information, including a copy of the final order, is available upon written request from our office.
Final Disciplinary Actions - All Other, including Probated Suspension, Reprimand, and Administrative Penalty
These actions will be posted on this website for a total of seven (7) years from the date all the terms of the Order have been met, in accordance with our records retention schedule. The regulated individual may now be currently licensed, in good standing, and practicing without any restrictions.

 

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Name

Level of Licensure

License Number

City of Residence

Alleged Violation*

Disciplinary Action

Date of Action

Anderson, Karen Licensed Fitter and Dispenser 50542 Abilene, TX   Letter of Reprimand 9/18/02
Baxley, Trena Licensed Fitter and Dispenser 50301 Livingston, TX   Revocation 5/30/02
Canales, Ralph Licensed Fitter and Dispense 50204 Baytown, TX TAC sect;141.16(b)(2) - failure to issue a refund within the 30-day timeframe Administrative Penalty 02/16/05
Connell, Debbie Licensed Fitter and Dispenser 50279 Temple, TX   Revocation 5/30/02
Cox, Lawrence Licensed Fitter and Dispenser 50105 Rosenberg, TX 22 TAC sect;141.16-Related to failure to provide a client with a written contract for services containing the make and model of the hearing instruments; dispensing and selling the wrong type of hearing instrument. $250 Administrative Penalty 7/22/10
Cox, Lawrence Licensed Fitter and Dispenser 50105 Rosenberg, TX Rules 22 TAC § 141.16(c)(6) Relating to Written contract for services to client and ACT § 402.352 Relating to Information on Prospective Ampliflication and § ACT §402.501 Relating to License Denial and Disciplinary Procedures Administrative Penalty 6/11/04
Cox, Lawrence Licensed Fitter and Dispenser 50105 Rosenberg, TX 22 TAC 141.16
Failure to comply with guidelines for a 30-day trial period

Administrative Penalty
$500

02/24/06
Crouch, James Licensed Fitter and Dispenser 80209 Farmers Branch, TX 22 TAC §141.4-Related to failure to cooperate with the Committee by failure to respond to the Committee regarding a complaint. $250 Administrative Penalty 1/23/13
Craver, Angela Licensed Fitter and Dispenser 50636 Marshall, TX ACT §402.352 Relating to Information On Prospective Amplification Administrative Penalty 2/20/04
Daniel, Jill N. Licensed Fitter and Dispenser 80353 Texarkana, TX TOC §53.021-Related to criminal history. Revocation 7/11/12
Davidson, Mark Licensed Fitter and Dispenser 50631 Witchita Falls, TX TOC sect;402.352(3) - failed to perform required test Administrative Penalty 02/16/05
Dickson, George Licensed Fitter and Dispenser 50598 Corpus Christi, TX HRC 36.002
Related to felony conviction
Disciplinary Surrender 10/3/2008
Durham, Lisa Licensed Fitter and Dispenser 50013 Dallas, TX   Reprimand 7/8/03

Earl, Kenneth Licensed Fitter and Dispenser 50306 Orange, TX 22 TAC §141.16-Related to failure to have a medical waiver signed. $100 Administrative Penaltty 7/11/12
Evans, John Licensed Fitter and Dispenser 50355 Richardson, TX ACT §402.501 Relating to License Denial and Disciplinary Procedures Surrender 2/20/04
Everett, John Licensed Fitter and Dispenser 50298 Denton, TX   Administrative Penalty 7/16/02
Faucheux, Stephanie Licensed Fitter and Dispenser 50616 Frankston, TX 22 TAC §141.4 and 141.16-Related to failure to furnish required documents or information, failure to submit results of an audiogram and ambient noise level to the committee. $2000 Administrative Penalty 5/18/11
Faucheux, Stephanie Licensed Fitter and Dispenser 50616 Granbury, TX ACT §402.207 Relating to Issuance of Apprentice Permit Probated Suspension 1 year 9/27/03
Fuller, Freeman Licensed Fitter and Dispenser 50087 Henderson, TX 22 TAC 141.16 relating to maintaining client records & providing contracts to the clients Administrative Penalty $500

02/16/2005
Gaenslen, George Licensed Fitter and Dispenser 50223 Houston, TX 22 TAC sect;141.16-Related to failure to maintain records related to services in connection with the fitting and dispensing of hearing instruments. $750 Administrative Penalty 2/8/2010
Gaenslen, George Licensed Fitter and Dispenser 50223 Houston, TX 22 TAC §§141.22 and §141.16-Related to failure to comply with an order by the committee related to a complaint against respondent, failure to provide bone conduction testing and verification results on the audiogram; failure to provide the client a copy of the medical waiver; failure to provide serial numbers and a warranty on the written contract; failure to refund the purchase price advanced by client for hearing instruments within the 30-day trial period required by the rules of fitting and dispensing of hearing instruments. Administrative Penalty $1500 9/22/10
Guerra, John Licensed Fitter and Dispenser 50041 Temple, TX   Administrative Penalty 8/4/2003
Kier, Jane Licensed Fitter and Dispenser 50585 Kerrville, TX ACT §402.103 Relating to Rules Restricting Advertising or Competitive Bidding Administrative Penalty 2/20/2004
Lardizabal, Joe Licensed  Fitter and Dispenser 50053 Denton, TX 22 TAC 141.4 Failure to furnish required documents and information, requested by the Committee.

Administrative Penalty
$100

10/06/06
Logan, Gary Licensed Fitter and Dispenser 50142 Spring, TX TOC 402.501(5), (6), (8), (9) and (16)
Related to engaging in unprofessional conduct and allowing an unlicensed person to fit and dispense a hearing instrument
Administrative Penalty
$4250
10/01/08
McKey, Randy Licensed Fitter and Dispenser         50284 Houston, TX    

22 TAC §§141.22 and 141.16-Related to failure to comply with an order by the committee related to a complaint against the respondent, failure to provide verification results on the audiogram; failure to provide the name and test date on the audiogram; and failure to refund the purchase price advanced for hearing instruments, within the 30-day trial period required by the rules of fitting and dispensing of hearing instruments.

Administrative Penalty $500
Miller, Frank Licensed Fitter and Dispenser 50648 Harlingen, TX TOC §402.501-Related to allowing an unlicensed person to fit and dispense hearing instruments. $350 Administrative Penalty 9/28/11
Mingalone, Rachela Fitter and Dispenser - Temporary Training Permit 10986 Brownsville, TX 22 TAC §141.16-Related to engaging in unethical conduct by failure to include the end date of the 30-day trial period on the written contract and failure to allow the client to return the hearing instruments during the 30-day trial period. $250 Administrative Penalty 1/27/12
Mitchell, Clayton Licensed Fitter and Dispenser 50175 Waco, TX   Revocation 10/11/02
Murray, Robert Licensed Fitter and Dispenser 50248 Baytown,TX 22 TAC 141.16 relating to required tests, recording case history, providing clients with signed contracts obtaining signatures on contract Administrative Penalty $500

02/16/05
Murray, Robert Licensed Fitter and Dispenser 50248 Baytown,TX Failed to provide signed contract and contract didn't contain signed medical evaluation waiver Administrative Penalty (Violation) 03/30/05
Muscato, John Licensed Fitter and Dispenser 50473 Bedford, TX TOC 402.352 22 TAC 141.6
Failure to obtain and complete an otoscopic inspection failure to obtain a medical waiver signed by a physician.

Administrative Penalty $2,250

02/07/08
Omar, Mugeer Subhi Licensed Fitter and Dispenser 50665 Carrollton, TX TOC §53.021-Related to felony conviction. Revocation 6/30/11
Perkins, Danny Licensed Fitter and Dispenser 50479 Temple, TX TOC 402.501 22 TAC 141.16 Related to felony convictions, making a misrepresentation for the purpose of renewing a license, failure to include a Medical Waiver in a contract provided to a client, and failure to accurately disclose the final price of a hearing instrument in a client rsquo;s purchasing agreement.

Probated Suspension 6 years Administrative Penalty $1000

02/09/07
Potter, Linda Licensed Fitter and Dispenser 50514 Midland, TX Invalid supervision Administrative Penalty 10/08/04
Rhodes, Kimberly Licensed Fitter and Dispenser 50440 Lewisville, TX TOC 402.501; 22 TAC §141.22 - Respondent failed to properly address programming and other related issues with hearing instruments, falsified records, and failed to properly provide repairs and services to clients. $500 Administrative Penalty and Continuing Education and completion of Jurisprudence exam within six months of order. 09/23/2015
Rolin, Daniel Licensed Fitter and Dispenser 50186 San Antonio, TX   Administrative Penalty 7/10/02
Rowray, Jerrold Licensed Fitter and Dispenser 50326 Atascosa, TX Rules 22 TAC §141.16 Relating to Conditions of Sale Administrative Penalty 2/20/04
Ruiz-Damon, Adriana Licensed Fitter and Dispenser 50145 Fort Worth, TX TOC 402.201 and 402.451- Related to operating as a Fitter and Dispenser of Hearing Instruments and falsely impersonated as license holder without a department-approved license Administrative Penalty $250
2/11/09
Schobe, Michael Licensed Fitter and Dispenser 50424 Lubbock, TX   Reprimand 7/8/03
Scott, Gregory Licensed Fitter and Dispenser 50393 Marble Falls, TX 22 TAC 141.16 Related to conditions of sale.

 

Administrative Penalty $250

02/16/07
Sirmons, David Licensed Fitter and Dispenser 50656 Vidor, TX 22 TAC 141.12 relating to surrender of license as the result of a formal disciplinary action Surrender 11/27/05
Stoop, Roger Licensed Fitter and Dispenser 20173 Kerrville, TX ACT §402.103 Relating to Rules Restricting Advertising or Competitive Bidding Administrative Penalty 6/11/2004
Silva, Santa Elena Licensed Fitter and Dispenser 50310 Houston, TX Rules 22 TAC §141.16 Relating to Conditions of Sale Reprimand 6/24/03
Spradlin, Debra L. Licensed Fitter and Dispenser 80258R Waco, TX TOC §53.021-Related to criminal history. Revocation 7/11/12
Taylor, Larry Licensed Fitter and Dispenser 50456 San Antonio, TX TOC sect;402.352-Related to failure to perform and obtain a complete evaluation on client before the fitting and dispensing of the hearing instrument. $250
Administrative Penalty
6/17/10
Treadaway, Christopher Fitter and Dispenser of Hearing Instruments 80615 Denton, TX 22 TAC §141.22-Related to falsely advertising credentials. $250 Administrative Penalty 1/21/15
Wiggins, Keith Fitter Dispenser of Hearing Instruments 50549 Duncanville, TX Related to failing to cooperate with the Committee during a complaint investigation. Administrative Penalty 05/15/2015
Wills, Dottie Licensed Fitter and Dispenser 50461 New Braunfels, TX Failure to provide information in response to written request made by the board within 60 days Reprimand with Adminstrative Penalty 02/19/04
Wooster, John Licensed Fitter and Dispenser 50667 Detroit, TX 22 TAC §141.22, and §141.4-Related to conducting unprofessional business practices, and failure to notify the Board of change of address and employer. 1 Yr. Probated Suspension and $250 Admin Penalty 9/24/14
Wooster, Charles Licensed Fitter and Dispenser 50483 Paris, TX Rules 22 TAC §141.16 Relating to Conditions of Sale Administrative Penalty 2/20/04
*will be posted for disciplinary actions taken on or after 9/1/03

For more information about the disciplinary actions listed on this website, please call our office using our toll-free complaint line at 1-800-942-5540 and ask to speak with Joyce Parsons.

Last Updated May 10, 2016

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